Every parent knows the feeling of pride when you get an unsolicited compliment on your child. At Steamatic, we have worked hard to provide unparalleled service through training and good, old fashioned hard work. I have gotten a number of compliments in the past few months on these guys and just couldn’t resist the urge to post a few of them here. These are actual customer comments that I copied from our “Wall of Fame” which we maintain in our warehouse service area for compliments on our installers and service technicians:
Bob cleaning air ducts.
Jeffrey with an air mover for a water drying job.
- “Jeffrey came to clean my carpets the other day. He did a wonderful job. He was pleasant, efficient, and very courteous!” – Lori J.
- Jeffrey and Bob were “the most polite, obliging young men that I have seen in a long time. They did a super, super job! I would highly recommend Steamatic.” John S.
- Your technicians “could not have been nicer! They did a great job.” Rachel P.
- “I’m writing to commend the gentleman who steam-cleaned the rugs in our house on July 13th. He did a FANTASTIC job! My wife and I had been concerned that the numerous ugly cat stains on the rugs would not clean up. But they did, along with the other problems that had developed over several years. Your service man was extremely conscientious, helpful and courteous. We were more than happy with the results. Please feel free to use us as a reference.” Ralph S.
- “Today we had our carpets cleaned by two representatives of Columbus Steamatic and my husband and I agreed that a note of appreciation/satisfaction was in order. Both Jeffrey and Bob were very cordial and professional in appearance and demeanor. Each was focused on doing a good job and did so with a smile! This is most refreshing as it seems many young people come to a job with either an “attitude” or a chip on their shoulder these days. We will not hesitate in the least to have Bob or Jeffrey back in our home and will certainly refer your services to our friends. Our carpets look terrific!” Mrs. Ed K.
- “I just wanted to thank you about you guys that came down. They were fabulous. Professional, courteous. They even gave a call on the way out which was nice, and unusual. They said we’re on our way. It started out nice. They were prompt, friendly, professional. Thank you so much. It is always nice doing business with Steamatic!” Nancy B.
I just want to add my own thanks to Jeffrey, Bob, Jonathan, Glen, Chris and the team for their dedication to excellent customer service!
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